3 ways to make a difference in patient engagement

3 ways to make a difference in patient engagement Communicate with them the way they want The survey found that patients prefer healthcare communication via mobile, mostly in the form of text, email and phone calls. How do you currently get patients the information they need? While privacy concerns and HIPAA restrictions will prevent some…

No encryption standards raise healthcare privacy questions

No encryption standards raise healthcare privacy questions Insurers aren’t required to encrypt consumers’ data under a 1990s federal law that remains the foundation for health care privacy in the Internet age — an omission that seems striking in light of the major cyberattack against Anthem. Encryption uses mathematical formulas to scramble data, converting sensitive details…

Social savvy: Social networking a valuable way to build relationships with patients

Social savvy: Social networking a valuable way to build relationships with patients Social media stands to offer radiologists ways to engage in meaningful conversations with patients and the general public, according to an editorial published online Jan. 28 in the Journal of the American College of Radiology. Social media outlets offer patients a means to…